Improving Performance through Cultural Awareness

For international travellers, executives, directors, managers and other personnel conducting business with other cultures.

Cultural briefings
Learn how to effectively interact with people from different backgrounds, with perceptions and business cultures that differ from the ones you hold.
(15 hours).

Business etiquette
Respectfully addressing others
Dress code
Gender relations
Making appointments and conducting meetings
Business correspondence
(30 hours).

Business strategy
Vital information for successful negotiation
Languages and body language
Negotiation rules
Dealing with business problems
(30 hours).

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